Welcome to Roxy Library
Welcome to Roxy Library
Author : PROMOD BATRA
ISBN No : 8190001981
Language : English
Categories : NON FICTION
Publisher : THINK INC
Ensuring customer-happiness or to put it in more acceptable jargon, customer-satisfaction is, therefore, fundamental to customer-responsiveness. The more customer-responsiveness there is, the more successful that business will be. This book recommends, be demonstrably friendly and genuinely interested in the needs and nuances of your customers. Under-commit and over-perform to score high on customer- happiness ranking and you will find that customers will flock to you like proverbial sheep.