Welcome to Roxy Library
Welcome to Roxy Library
Author : KEN BLANCHARD
ISBN No : 9781857886795
Language : English
Categories : NON FICTION
Publisher : HACHETTE
What do your colleagues, spouse and kids have in common with a five-ton killer whale? This work explains that both whales and people perform better when you accentuate the positive. It shows how using the techniques of animal trainers - specifically those responsible for the killer whales of SeaWorld - can supercharge your effectiveness at work and at home. It explains the difference between 'GOTcha' (catching people doing things wrong) and 'Whale Done!' (catching people doing things right).A management classic from the author of the multi-million-copy bestseller THE ONE MINUTE MANAGER.